Refund policy

Orders placed using a discount code or through a seasonal promotion are not eligible for a cash refund. You may exchange for a product of equal value or receive a store credit only.

 If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange up to 30 days from the date of purchase** To request a return, please let us know by emailing us at .

We also offer a 100% Satisfaction Guarantee on our anti-gray hair products - meaning you can return your product up to 90 days after purchase - but in order to qualify for this program you must agree to the requirements.